Refund policy

At SheBare, we are committed to delivering high-quality products designed for comfort and confidence.

Due to the intimate nature of our garments, all underwear purchases are subject to strict hygiene standards.

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Returns & Exchanges

For hygiene reasons, all purchases are final sale.

We do not accept returns or exchanges for:

  • Change of mind
  • Incorrect size selection
  • General wear and tear

Please ensure you carefully review sizing before purchasing.

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Faulty or Incorrect Items

If your item arrives faulty, damaged, or incorrect, we will absolutely make it right.

Please contact us within 7 days of receiving your order with:

  • Your order number
  • A description of the issue
  • Clear photos of the item

Once reviewed, we may offer:

  • A replacement
  • Store credit
  • A refund (if applicable)

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Refunds (if approved)

Approved refunds will be processed back to your original payment method within 5–10 business days.

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Contact

For all enquiries, please contact:

info@shebare.com.au