Refund policy
At SheBare, we are committed to delivering high-quality products designed for comfort and confidence.
Due to the intimate nature of our garments, all underwear purchases are subject to strict hygiene standards.
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Returns & Exchanges
For hygiene reasons, all purchases are final sale.
We do not accept returns or exchanges for:
- Change of mind
- Incorrect size selection
- General wear and tear
Please ensure you carefully review sizing before purchasing.
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Faulty or Incorrect Items
If your item arrives faulty, damaged, or incorrect, we will absolutely make it right.
Please contact us within 7 days of receiving your order with:
- Your order number
- A description of the issue
- Clear photos of the item
Once reviewed, we may offer:
- A replacement
- Store credit
- A refund (if applicable)
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Refunds (if approved)
Approved refunds will be processed back to your original payment method within 5–10 business days.
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Contact
For all enquiries, please contact:
info@shebare.com.au